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Privacy Policy

Last Updated: February 9, 2026

Introduction

This Privacy Policy describes how Zephix ("we," "us," or "our") collects, uses, and shares information about you when you use our websites, services, and software applications (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information: Personal Information: Name, email address, phone number, company name, job title, and billing information when you register for our services or make inquiries. Usage Data: Information about how you interact with our Services, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data. Technical Data: Device information, operating system, and technical specifications necessary to provide our Services. Communication Data: Information contained in your communications with us, including support requests and feedback.

How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our Services • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments, questions, and customer service requests • Communicate about products, services, and events • Monitor and analyze trends, usage, and activities • Detect, prevent, and address technical issues and security threats • Comply with legal obligations

Information Sharing

We may share your information in the following situations: Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and customer service. Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. Legal Requirements: When required by law or to protect our rights, privacy, safety, or property. With Your Consent: With your consent or at your direction. We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest • Regular security assessments and penetration testing • Access controls and authentication mechanisms • Employee training on data protection • Secure development practices However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information: • Access: Request access to your personal data • Correction: Request correction of inaccurate data • Deletion: Request deletion of your data • Portability: Request a copy of your data in a portable format • Objection: Object to processing of your data • Restriction: Request restriction of processing To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more information, please see our Cookie Policy.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: Email: privacy@zephix.com Address: Road #20, Nikunja-2, Khilket, Dhaka-1229, Bangladesh Phone: +8801312397286